New Clients should arrive 10 minutes ahead of schedule, in order to complete required paperwork
We require at least 48 hours of notice should you wish to cancel or reschedule your appointment
Should you cancel or change your appointment within the 48 hours, or do not attend your appointment at all, Results Laser Clinic reserves the right to charge a cancellation fee of 30% of treatment cost. If your appointments are prepaid, you will forgo one session of your prepaid program.
Results Laser Clinic has a ‘no refund’ policy on purchases if you simply change your mind.
All treatments and services are not transferrable to other treatments, other individuals or other clinics.
Deposits paid for all skin and laser treatments, including cosmetic injectable treatments are non-refundable.
Prepaid programs of 3-6 treatments will expire and will automatically be cancelled after 12 months from the initial date of purchase while prepaid programs up 7-10 will expire and be cancelled after 18 months.
Refunds will be provided where required under the Australian Consumer Law.